Passenger Check-In Associate - Ocean Fast Ferries Inc

Join Ocean Fast Ferries Inc as a Passenger Check-In Associate and play a pivotal role in delivering exceptional customer service in one of Bali’s most dynamic maritime environments. Based in Badung, you’ll be the first point of contact for travelers embarking on their island-hopping adventures. Our ferry services connect Bali’s stunning destinations, and your daily interactions with passengers will shape their travel experience. As part of our dedicated team, you’ll ensure smooth check-in processes, handle inquiries, and contribute to the overall efficiency of our operations. Ocean Fast Ferries Inc is committed to innovation and customer satisfaction, and we offer a supportive work environment where your contributions are valued.

In this role, you’ll use our in-house check-in system, which integrates with our booking platform and passenger management software. You’ll assist passengers with ticketing, luggage handling, and provide information about our ferry schedules and amenities. Our team is the face of Ocean Fast Ferries Inc, and your professionalism and enthusiasm will leave a lasting impression on our guests. We’re looking for someone who thrives in a fast-paced environment and is passionate about delivering top-notch service.

If you’re ready to embark on this exciting journey with us, we invite you to apply. Ocean Fast Ferries Inc is not just a ferry service; it’s an experience, and we can’t wait to welcome you aboard.

📋 Tanggung Jawab Pekerjaan

• Assist passengers with check-in procedures, including ticket validation and luggage handling.
• Provide information about ferry schedules, routes, and onboard amenities.
• Handle passenger inquiries and resolve any issues promptly.
• Ensure compliance with safety protocols and ferry regulations.
• Maintain a clean and organized check-in area.
• Assist with boarding and disembarkation processes.
• Collaborate with the operations team to ensure smooth ferry departures and arrivals.
• Contribute to team efforts to enhance passenger satisfaction and loyalty.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 1 year of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment.
• Familiarity with basic computer skills and passenger management software.
• Knowledge of English is a plus.
• Flexibility to work varying shifts, including weekends and holidays.
• Valid driver’s license (preferred but not mandatory).

🛠️ Keahlian

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