Clinic Assistant - Support Fertility Patients at Alpha IVF Centre

Join Alpha IVF Centre & Alpha Women's Specialists as a Clinic Assistant and play a vital role in supporting patients through their fertility journey. In this rewarding position, you will work closely with our team of dedicated healthcare professionals to ensure a warm and welcoming environment for our patients. Located in the heart of Jakarta Raya, our clinic is committed to providing compassionate care and advanced fertility treatments. As a Clinic Assistant, you will be the first point of contact for patients, assisting with administrative tasks, scheduling appointments, and providing general support to our team. This role offers a unique opportunity to contribute to a growing and innovative healthcare facility, while making a meaningful impact on patients' lives.

Every day, you will interact with patients, doctors, and staff, using your excellent communication skills to ensure a smooth and efficient workflow. You will assist with patient registration, manage medical records, and support our doctors during consultations. This role requires a patient-centric approach, as you will be the face of our clinic, representing Alpha IVF Centre & Alpha Women's Specialists with professionalism and empathy.

If you are passionate about healthcare, enjoy working in a team, and are eager to make a difference in patients' lives, we invite you to apply for this exciting opportunity. Join us in our mission to support couples and individuals on their fertility journey, and grow with a leading healthcare provider in Jakarta Raya.

📋 Tanggung Jawab Pekerjaan

• Assist patients with administrative tasks, including registration and appointment scheduling.
• Support doctors and nurses during patient consultations by preparing medical records and equipment.
• Manage patient records and ensure accurate documentation using our clinic's electronic health record system (EHR).
• Provide general support to the clinic staff, including answering phone calls, greeting patients, and assisting with patient transportation.
• Maintain a clean and organized clinic environment, ensuring compliance with hygiene and safety standards.
• Assist with inventory management and ordering of medical supplies.
• Support the clinic's marketing efforts by promoting our services and events to potential patients.
• Contribute to the team's efforts in maintaining a positive and patient-centric culture.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent, with at least 1 year of experience in a healthcare or administrative role.
• Excellent communication skills, both written and verbal, in English and Indonesian.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Familiarity with basic medical terminology and concepts.
• Ability to work well in a team and provide exceptional customer service.
• Proficiency in using Microsoft Office Suite (Word, Excel, Outlook).
• Experience with electronic health record systems (EHR) is a plus.
• Passion for healthcare and a commitment to supporting patients on their fertility journey.

🛠️ Keahlian

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